Service · Last Mile

Last-Mile DeliverySame-day, next-day and scheduled door delivery with live GPS tracking.

The final mile is the most visible part of the journey — it's where your customer experiences your brand. IKEOCEAN's last-mile network delivers same-day, next-day, ground and scheduled appointments with live GPS tracking, SMS updates, and photo proof of delivery.

Last-Mile Delivery

What is Last-Mile Delivery?

Branded courier delivery for B2C, B2B, white-glove, and bulky-item drops. Powered by our owned fleet plus 50,000+ vetted gig couriers in major metros worldwide.

Who it's for

DTC e-commerceRestaurants & groceryPharmacy & medicalFurniture & white-glove
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Client education

Read this before choosing Last-Mile Delivery.

This guide explains how last-mile delivery works in plain language, what clients should prepare, and what can affect cost, speed or delivery reliability.

What last-mile delivery means

Last-mile delivery is the final movement from a local warehouse, store, port, airport or fulfillment center to the customer’s door. It is the stage the customer remembers most because it affects speed, communication, trust and brand experience.

Same-day, next-day and ground

Same-day is for urgent metro delivery, next-day is for fast regional service, and ground delivery is for cost-efficient planned movement. IKEOCEAN helps match each order to the right speed so clients do not overpay for every package.

GPS tracking and proof of delivery

Live GPS gives the shipper and recipient real-time visibility. Proof of delivery can include photo, signature, PIN, timestamp and delivery coordinates, helping reduce disputes and improve customer support.

How routes are optimized

ShipHub groups nearby stops, assigns drivers, calculates ETAs, sends customer notifications and flags exceptions. This improves driver productivity, delivery density and customer communication.

How it works

From quote to delivery — step by step.

01

Create the delivery

Upload recipient address, package details, and delivery window (same-day, next-day, scheduled).

02

Auto-dispatch

ShipHub assigns the nearest available driver and shares live ETA with the recipient.

03

Live GPS tracking

Both you and the recipient see the driver on a live map with continuous ETA updates.

04

Delivery & proof

Driver captures photo POD, signature, or PIN at the door — uploaded in real time.

05

Notifications

Automated SMS / email at dispatch, arriving, delivered and exceptions.

What's included

Built for global trade at scale.

  • Same-day: order by noon, delivered by dusk
  • Next-day: guaranteed next-business-day
  • Ground: cost-efficient 2–5 day standard
  • Scheduled & appointment windows
  • Photo POD + live GPS + SMS/email alerts

Real-world example

Example: Brooklyn DTC brand · 80 same-day orders/day

A Brooklyn skincare brand pushes 80 orders/day into ShipHub by 11 AM. The platform auto-dispatches couriers, batches 4–6 orders per route, and delivers across NYC by 7 PM. Each customer gets an SMS with a live tracking link and a delivery photo — driving a 38% repeat-purchase lift and a 4.9-star delivery rating.

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Service options

Choose the right level for the job.

Every shipment is different. These are the practical options clients can compare when requesting a quote through ShipHub.

Same-day

For urgent local orders that need delivery within hours.

Next-day

For customers expecting quick delivery without premium same-day cost.

Ground

For planned delivery over 2–5 days at a more economical rate.

Scheduled / white-glove

For appointments, bulky goods, furniture, setup or customer-specific time windows.

Before you request a quote

Information to prepare

  • Pickup point and recipient addresses
  • Package count, weight and dimensions
  • Delivery speed: same-day, next-day, ground or scheduled
  • Customer phone/email for notifications
  • Proof requirement: photo, signature or PIN
  • Special handling such as fragile, cold, bulky or white-glove

Heads up

What clients should know

  • Wrong phone numbers or addresses cause failed delivery attempts.
  • Same-day delivery usually has order cutoffs by metro and time zone.
  • Apartments, gated buildings and security desks may need access instructions.
  • Bulky items may require two-person delivery or appointment scheduling.
  • Weather and traffic can affect live ETAs, but GPS keeps everyone updated.

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