Service · Customs
Customs is where shipments get delayed, fined, or seized. IKEOCEAN's licensed customs brokers and trade-compliance experts clear your cargo through 100+ customs authorities, optimize duty spend, and keep you audit-ready.
Import/export customs brokerage, HS code classification, duty drawback, Free Trade Agreement (FTA) qualification, ISF/AMS filing, denied-party screening, and full trade-compliance advisory.
Client education
This guide explains how customs & compliance works in plain language, what clients should prepare, and what can affect cost, speed or delivery reliability.
Customs decides whether goods can legally enter or leave a country. The process verifies product description, value, origin, HS classification, duties, taxes, licenses and restricted-party compliance. Mistakes can create delays, penalties or seizure.
HS codes classify products for duty and regulation. A small classification difference can change duty rates dramatically. IKEOCEAN combines digital tools with licensed broker review so clients receive practical guidance and audit-ready documentation.
For many modes, customs data can be filed before arrival. Pre-clearance helps identify missing information early, reduces port dwell time and allows faster release when the shipment arrives.
Good compliance builds a repeatable import/export program: standardized product databases, origin records, document templates, broker instructions, denied-party screening and landed-cost controls.
How it works
Commercial invoice, packing list, B/L or AWB — upload once into ShipHub.
AI-assisted HS code suggestions, reviewed by a licensed broker.
ISF (US), ENS (EU), AMS, and entry filed before vessel/flight arrival.
Landed-cost preview with duty optimization (FTA, first-sale, drawback).
Customs released, cargo dispatched for final delivery — all status visible live.
What's included
Real-world example
A furniture importer brings 50 SKUs from Ho Chi Minh into Long Beach. ShipHub classifies each SKU (HS 9403.60), files ISF 72h before sailing, calculates 0% duty under the GSP exclusion, files entry on arrival, and clears in under 4 hours — saving $11,400 in duty vs. their previous broker's classification.
Start your shipmentService options
Every shipment is different. These are the practical options clients can compare when requesting a quote through ShipHub.
Entry filing, duty/tax calculation, release coordination and delivery handoff.
Export filings, licenses, sanctions screening and document review.
HS code review, product database cleanup and audit trail.
FTA qualification, drawback review, bonded strategies and landed-cost planning.
Before you request a quote
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