Introduction 

ShipHub, an IKEOCEAN Company (“we,” “us,” “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you partner with us as a freight broker, freight forwarder, or carrier. 

 

Information We Collect 

We may collect the following types of information: 

• Personal Information: Name, contact details, business information, and any other information you provide to us. 

• Transactional Information: Details of the services you provide or receive, payment information, and communication records. 

• Technical Information: IP addresses, browser types, access times, and other technical data when you interact with our website or online services. 

 

How We Use Your Information 

We use the collected information for the following purposes: 

• To Facilitate Partnership and Services: Including the transportation of goods, coordination of logistics, and ensuring timely payments. 

• To Improve Our Services: By analyzing trends, monitoring usage, and enhancing user experience. 

• To Communicate: Sending notifications, updates, and promotional materials related to our partnership. 

• To Comply with Legal Obligations: Ensuring adherence to laws, regulations, and contractual obligations. 

 

Sharing Your Information 

We may share your information with: 

• Business Partners: Freight brokers, freight forwarders, carriers, and other relevant parties to facilitate the transportation of goods. 

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, and customer support. 

• Legal Authorities: When required by law or to protect our legal rights. 

 

Data Security 

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. 

 

Your Rights 

You have the right to: 

• Access Your Information: Request details of the personal information we hold about you. 

• Correct Your Information: Update or correct any inaccurate or incomplete information. 

• Delete Your Information: Request the deletion of your personal information, subject to legal and contractual obligations. 

• Restrict Processing: Request restrictions on the processing of your personal information. 

 

Cookies and Tracking Technologies 

Our website may use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings. 

 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. 

 

Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. 

 

Agreement 

By partnering with ShipHub IKEOCEAN, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.