IKEOCEAN

FAQs

Air Freight FAQs

Air freight offers rapid delivery times, making it ideal for time-sensitive shipments. It provides global accessibility and is suitable for high-value or perishable goods.

Air freight rates are typically based on factors like shipment weight, dimensions, distance, and any additional services required. Our team provides transparent pricing tailored to your specific needs.

Yes, we offer comprehensive tracking services for air freight shipments. You can monitor your shipment’s status in real-time through our online tracking portal.

Sea Freight FAQs

Transit times for sea freight vary depending on factors such as the route, destination, and shipping method. Generally, sea freight offers cost-effective solutions for larger shipments but may have longer transit times compared to air freight.

Sea freight accommodates a wide range of cargo, including standard dry goods, refrigerated items, oversized cargo, and vehicles. We provide tailored solutions to meet your specific shipping requirements.

We prioritize the safety and security of your goods during sea freight. Our team employs rigorous packing and handling procedures, and we partner with trusted carriers to ensure the integrity of your shipment throughout transit.

Truck Freight FAQs

Truck freight offers flexibility, reliability, and cost-effective solutions for domestic and regional shipments. It’s ideal for door-to-door delivery and provides efficient transportation for various types of cargo.

Yes, we offer flexible scheduling options for truck freight shipments. Our team works closely with you to accommodate your preferred pickup and delivery times, ensuring timely transportation of your goods.

Truck freight rates are determined based on factors such as distance, shipment weight, type of goods, and any additional services required. We provide transparent pricing and tailor our rates to suit your specific shipping needs.

Local Courier FAQs (USA Only)

Our local courier services cover various regions within the USA, providing reliable pickup and delivery options for domestic shipments.

Yes, we offer comprehensive tracking services for local courier shipments within the USA. You can easily monitor your shipment’s progress through our online tracking system.

Our local courier services accommodate a wide range of goods, including documents, parcels, packages, and small freight items, for quick and efficient delivery within the USA.

Payments and Expansion FAQs

We accept various payment methods, including credit/debit cards, bank transfers, and electronic wallets. Our secure payment system ensures a hassle-free transaction experience for our customers.

Yes, we are constantly expanding our services to better serve our customers. We are actively working on expanding our local courier services to other countries and will keep you updated on our progress.

FAQs for Incoterms

FCA stands for Free Carrier. It means that the seller delivers the goods, cleared for export, to the carrier nominated by the buyer at the named place.

CPT stands for Carriage Paid To. It means that the seller delivers the goods to the carrier or another person nominated by the seller at an agreed place, and that the seller must contract for and pay the costs of carriage necessary to bring the goods to the named place of destination.

CIP stands for Carriage and Insurance Paid To. It means that the seller delivers the goods to the carrier or another person nominated by the seller at an agreed place, and that the seller must contract for and pay the costs of carriage necessary to bring the goods to the named place of destination.

FAS stands for Free Alongside Ship. It means that the seller delivers when the goods are placed alongside the vessel at the named port of shipment.

CFR stands for Cost and Freight. It means that the seller delivers the goods, cleared for export, on board the vessel at the agreed port of shipment, and that the seller contracts and pays for the costs and freight necessary to bring the goods to the named port of destination.

FOB stands for Free On Board. It means that the seller delivers the goods on board the vessel nominated by the buyer at the named port of shipment or procures the goods already so delivered.

CIF stands for Cost, Insurance and Freight. It means that the seller delivers the goods on board the vessel or procures the goods already so delivered.

EXW stands for Ex-Works. It means that the seller makes the goods available to the buyer at the seller’s premises or another named place (e.g., factory, warehouse, etc.).